Privacy Policy

SpecTec Sounds, LLC
Effective Date: March 31, 2026

1. Information We Collect

SpecTec Sounds, LLC ("SpecTec," "we," "our") collects information necessary to provide commercial audio/video installation, service, and integration services. This may include:

  • Contact information (name, email, phone number, address)

  • Business information (company name, location, service address)

  • Service records (work orders, equipment serial numbers, installation details)

  • Payment and billing information

  • Communications (emails, messages, support requests)

2. How We Use Your Information

We use collected information to:

  • Provide, schedule, and complete installation and service work

  • Generate invoices and process payments

  • Communicate about projects, appointments, and service updates

  • Maintain equipment and warranty records

  • Comply with legal and contractual obligations

3. Information Sharing

We do not sell personal information. We may share information with:

  • General contractors and project partners as required to complete contracted work

  • Equipment manufacturers for warranty service

  • Accounting and business software providers (e.g., QuickBooks) for invoicing and record-keeping

  • Legal authorities when required by law

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. Service records and business data are stored on secured, encrypted systems.

5. Data Retention

We retain service records, invoices, and business correspondence for a minimum of seven (7) years for tax and legal compliance. Equipment records are retained for the duration of applicable warranty periods.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. Certain records may be retained as required by law or contractual obligation.

7. Third-Party Services

Our business operations use third-party services including QuickBooks (Intuit), Google Workspace, and Squarespace. These services are governed by their own privacy policies.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact

SpecTec Sounds, LLC
10 Riverton Drive, Stafford, VA 22556
(301) 346-0636
Support@SpecTecSounds.com